Independent Service Rating Based on 32 verified reviews.
Good communication. Prompt replies. I felt the answers to some of my questions were a tiny bit patronising. For example, if the answer to my question was hidden somewhere within the vast amount of information we were sent, this was pointed out to me!
Helpful with options on how to reach Trieste. I would like it to have been clearer that we would not be based in Trieste itself to start trip but in the suburb of Muggia, It does seem that starting from Trieste itself would have been an option, but we were not offered this option.
We recommend someone from your company use the direction booklet and try to find his/her way. We had major problems every day and were very frustrated.
Steven was very helpful with our questions from the outset especially when I called. It did take longer for email responses. This could have been because he was waiting to hear back from providers but this wasn’t always clear. Steven was quick to organize the extra paniers in St. Moritz that were missing as we were carrying our own luggage.
Freewheel apparently act only as sales agents for companies that provide holiday services. Their booking system works very satisfactorily
Freewheel Holidays are UK-based cycling holiday experts with years of experience in creating wonderful cycling experiences throughout Europe for you, your friends and family.
We pride ourselves on creating the perfect balance between cycling and sightseeing wherever you choose to go.
We organise everything for you before you go, from quality bike hire and accommodation to luggage transportation, so you can just ride and enjoy your holiday.
If you need any help selecting the right cycle tour for you then please call us on 0800 755 5385 or alternatively on 0161 703 5823, our knowledgeable team are always on hand to give advice.
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